How does the AI receptionist answer calls?

Our AI receptionist uses GPT-4o powered voice AI technology to answer calls naturally, just like a human receptionist. It can answer questions about your business, schedule appointments, collect information for quotes, and take messages - all 24/7 without breaks or holidays.

Can the AI receptionist speak Spanish?

Yes! Our AI receptionist offers full bilingual support with three modes: English-only, Spanish-only, or automatic language detection. In bilingual mode, it seamlessly switches languages based on how the caller speaks, providing a natural experience for both English and Spanish speakers.

How much does AI Receptionist Desk cost?

AI Receptionist Desk costs $150/month (regularly $200, currently 25% off!) with a 3-day free trial. This includes unlimited inbound calls, outbound sales calling, appointment scheduling, photo quote collection, and a dedicated local phone number.

Do I get my own phone number?

Yes! You get your own local phone number based on your zip code area. The AI matches your area code so customers see a local number. You can forward your existing business line to this number or use it as your primary business number.

Can the AI make outbound sales calls?

Yes! Our AI can make outbound sales calls using custom scripts you create. We have pre-built templates for real estate, roofing, home services, and more. Upload your leads, customize your pitch, and let the AI call prospects on your behalf. All calls are transcribed for your review.

What industries is this best for?

AI Receptionist Desk is perfect for contractors (plumbers, electricians, HVAC, roofers), real estate agents, law offices, medical and dental practices, home service businesses, landscapers, and any small business that needs professional phone answering without hiring staff.

How do I set up the AI receptionist?

Setup takes less than 5 minutes. Enter your business name, describe what your business does, customize how you want calls handled, and you're ready to go. No technical knowledge required - just answer a few simple questions and your AI receptionist is live.

Can customers schedule appointments through the AI?

Yes! The AI can schedule appointments based on your available hours. You set your weekly availability and blocked times, and the AI offers available slots to callers. All appointments sync to your dashboard with caller details and notes.

What happens if someone wants to send photos for a quote?

The AI can text callers a secure upload link where they can submit photos for quotes. Perfect for contractors who need to see the job before quoting. You get notified immediately with the photos and caller details in your dashboard.

Is there a free trial?

Yes! We offer a 3-day free trial so you can test the AI receptionist with real calls before committing. No credit card tricks - you have full access to all features during the trial period.

Can I send SMS and email marketing campaigns?

Yes! AI Receptionist Desk includes built-in SMS and email marketing. Import contacts via CSV, use AI to personalize messages, and send campaigns to your customer list. Track delivery and engagement from your dashboard.

How is the AI different from a voicemail or auto-attendant?

Unlike voicemail or auto-attendants, our AI has a real conversation. It listens, understands context, answers questions, and takes action (scheduling, collecting info, sending texts). Callers often can't tell they're talking to AI because it responds naturally and helpfully.

Privacy Policy - How We Protect Your Data

Last updated: November 27, 2025

1. Introduction

AI Receptionist ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI receptionist service.

2. Information We Collect

Account Information

Business name and contact information
Email address
Phone number
Billing information (processed securely by Stripe)

Call Data

Phone numbers of callers
Call duration and timestamps
Call recordings and transcripts
Appointment scheduling information

Usage Data

Log data and analytics
Device and browser information
IP addresses

Third-Party Calendar Integration

When you connect your Google Calendar, we access only the minimum data necessary to provide scheduling services:

Calendar event creation for confirmed appointments
Basic calendar availability to avoid scheduling conflicts
Your Google account email address for identification

We do not access, read, or store the contents of your existing calendar events. You can disconnect your calendar at any time from your dashboard settings.

3. How We Use Your Information

To provide and maintain our AI receptionist service
To process your subscription and payments
To send you service-related communications
To improve our services and develop new features
To comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with:

Service Providers: Third parties that help us operate our service (e.g., Stripe for payments, VAPI for voice AI)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure data storage, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Call recordings and transcripts are retained for 90 days unless you request earlier deletion. You may request deletion of your data at any time.

7. Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Export your data
Opt out of marketing communications

8. Cookies

We use essential cookies to operate our service and optional analytics cookies to improve user experience. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our service.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@aireceptionist.com